Hello to all, it's Trencadism!
We are sorry to announce this news.
Due to Typhoon "Vamco(Ulysses)" at this time, our customer service center is now temporarily closed without power.
We will get back to work as soon as recovering from power fail,
however it might be taking time to be back on duty.
We will try hard to be back on normal as soon as possible.
Sorry for your inconvenience and thanks for your understanding.
Have a great day and stay safe!