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EARRINGS

ANDREW_Earring_ADE10CI (International shipping available)

Basic Information
Product Name ANDREW_Earring_ADE10CI
Overview
- 14K Gold
- Length of earrings 10mm

Price USD 488.00 (KRW 580,720)
수량 수량증가수량감소

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Product List
Name Quantity Price
ANDREW_Earring_ADE10CI up down 488 (  )
Total(Quantity) : 0 (0 item)

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- Items: Earrings

- Materials: 14K Gold, Cubic Zirconia

- Other Materials: Not applicable

- Manufacturer: TrencadisM

- Country of Manufacture: Republic of Korea

- Warranty: Warranty card provided

- A/S Director: TrencadisM Customer Service Center en@trencadism.co.kr


Payment

[Ordering Information]


- All our products are custom-made and require 8 to 10 days to produce after your order has been confirmed.

(There may be certain items that can be shipped immediately depending on the available inventory, so please contact Customer Service to inquire)


- Due to the nature of handmade products, there may be slight differences in the finished pieces although they are manufactured in the same way as our sample products.


- If you change the bracelet or ring size after the day of your order, additional fees will be charged.  




[Payment]


Payments made on our international website will be made in USD. Because some credit card companies and banks charge foreign transaction fees, the amount you pay on our website may be different from the actual amount charged by your credit card company or bank.


Such additional fees are not the responsibility of TrencadisM. If you have any questions regarding foreign transaction fees or exchange rates, please contact your card company or bank directly.



[Payment Method]


We accept payments through Eximbay and PayPal services for countries around the world.


The following payment methods are accepted:


Visa

MasterCard

JCB

PayPal

UnionPay


Shipping

  • [Shipping]


    - International shipping is delivered via FedEx. It is available to trace via http://www.fedex.com/us.


    - International shipping is free.


    - After an order is placed and shipped, international deliveries usually take 2-7 business days and may vary depending on the delivery region (International deliveries include production time plus international delivery time).


    - The customer is responsible for the cost of re-shipping due to misprinted or missing personal information when ordering.


    - If you receive an item that is different from the one you have ordered, please contact our Customer Service Center (en@trencadism.co.kr).


    - Deliveries may be delayed due to high volume of orders or circumstances with the courier company (In case of delayed delivery, we will contact you separately).



    [DUTIES & TAXES]


    -Duties and taxes are not included in the price of items you order. All items will be shipped DAP(Delivered At Place) and may incur duties, fees, and import taxes upon delivery.


    For more information, please contact your local customs office.


Returns & Exchanges

[Returns & Exchanges]


- Our products are made-to-order, and we do not accept cancellations, returns or exchanges.


- If an item has an obvious defect, an exchange may be offered. Please contact our Customer Service Center (en@trencadism.co.kr) within 7 days of receiving the product (TrencadisM will cover the cost of shipping).


- All exchanges or servicing must be accompanied by the purchase receipt and warranty certificate.



[Warranty & Services]


Warranty Period


- The warranty period of an 18K gold product is two years from the date of purchase and a one-time polishing service is provided free of charge within the warranty period (Customer is responsible for the cost of shipping both ways).


- The warranty period of an 14K gold product is one year from the date of purchase and a one-time polishing service is provided free of charge within the warranty period (Customer is responsible for the cost of shipping both ways).


- The warranty period for a 925 sterling silver product is one year from the date of purchase (Customer is responsible for the cost of shipping both ways).


- All requests for repairs must be accompanied by the warranty certificate. There may be restrictions on free services if the warranty certificate is lost.


- The condition of a product after it has been repaired cannot be the same as that of a new product, and there may be changes in shape or weight as well as marks that may occur during the repair process.



Free Repair Services


- Within the warranty period (two years for 18K gold products, one year for 14K gold products, one year for 925 sterling silver products), repair costs due to apparent defects in the product are free of charge.


- Within the warranty period (two years for 18K gold products, one year for 14K gold products, one year for 925 sterling silver products), repairs due to normal wear and tear for products in serviceable condition will be made free of charge (Customer is responsible for the cost of shipping both ways).



Charged Repair Services


- Cost of labor and material will be charged for repairs and/or replacement of lost parts (gemstones, clasps, etc.) due to carelessness by the customer (Customer is responsible for the cost of shipping both ways).



Un-repairable Cases


- When it is due to the characteristics of the design;


- When irrecoverable damage has occurred due to carelessness by the customer;


- When the number of repairs has exceeded the recommended level and it may compromise the integrity of the product;


- When the product has first been repaired or altered by a third party (TrencadisM is not responsible for the product in such case);


- When the product is not an authentic TrencadisM product.


- Returns made without first filing with our Customer Service Center or by using other courier companies will be rejected and sent back to the sender.



[Warranty & Services Department]


- Customer Service Center at TrencadisM:  en@trencadism.co.kr


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